e-course-faq-page

1. Go to your profile.  (Be sure you are logged into FluencyMatters.com.)
2.  Click on the Gradebook icon.
3. When page loads, use the TWO drop-down menus to select the Course and the Group/Class for which you want to see grades.

If you want to download a grade report, follow these steps:

1. Once you click on the gradebook icon and your student grades appear, view the LEFT HAND menu and select GROUP ADMINISTRATION.
2. You will see a list of the courses you are leading. To the right of each course, click on “Export Results” to download a grade report and on “Export Progress” to see students’ progress (what they have completed) in the course.

An E-course contains 3 components and includes access to the online flip book (ebook), the AUDIO book, various pre- and post-reading input-driven activities and quizzes.

1. Log in to FluencyMatters.com. If you do not have an account, an account will be created automatically when you finalize your purchase.
2. If purchasing an e-course for a group of students, select GROUP and enter the total number of students for which you need the course.
3. Add to Cart. Keep shopping or view your cart.
4. Verify the quantity (number of students) and the discounted price based on the number of students. The higher the number, the bigger the discount.
5. Proceed to Checkout.
6. Again, if you are already a customer/user on FluencyMatters.com, be sure you log in BEFORE you check out.
   If you are a NEW CUSTOMER, enter the information, using an email address that you would like to be your official account email. A personal address is fine. Just choose the ONE that is most accessible to you throughout the year.
7. IMPORTANT: If you want your course divided into groups, write the group names in the ADDITIONAL INFORMATION field on the checkout page.  Follow this format for labeling your groups: User Name – Group label (per. 1 Spa 1) – Book Title
8. If paying with a purchase order, select “Pay with PO” and finalize your purchase. Click PLACE ORDER. You must fax or email a copy of an official purchase order before your order will be confirmed. E-courses will NOT appear in your profile until the PO or payment is submitted.
   If paying with credit card, enter payment info and click place order. Go to your profile (link at the top of the page) to view your e-course(s). If you do not see your course, log out of the site, clear cache and log back in. Your course(s) should appear in your profile.

E-course subscriptions are 5 months and are NOT extendable. It is not possible to add time, thus the reason each course is allotted a generous amount of time to complete. Five months should be more than enough time.

Once you have purchased a GROUP subscription, you will receive an email confirmation of your purchase in which you will be instructed to log into the site to access your profile. BEFORE YOU ADD STUDENTS TO YOUR COURSE, BE SURE TO HAVE YOUR IT DEPT. WHITELIST OUR DEDICATED IP ADDRESS. Email info@FluencyMatters.com for IP info.

Once FM IP is whitelisted, go to your profile and click on the Group Registration icon.

Click on the Enroll New User Tab.

You have TWO OPTIONS: Add user and UPLOAD USERS

Upload Users:  Add multiple students simultaneously by uploading a CSV file. (“Save as” .csv from Excel, Google sheets or Numbers (Mac).)
Add user: Enter students individually by adding the first / last name and email address. Click the + sign to add another user. Once the name(s) have been entered, be sure to finalize by clicking the ADD USERS button.

Premium class (or group) and individual subscriptions run for 5 months. The clock starts ticking toward the 5-month subscription as soon as the purchase is made/course appears in your profile.

1. A group subscription can be made up of as many “sub-groups” or classes the lead teacher desires. If you are purchasing for a large number of students, please let Fluency Matters know that you will need someone to set up ‘sub-groups’ or classes for you.
2. Teachers cannot add NEW student emails to a course that has already finished/expired.
3. If you have more questions about how to set up multiple groups for your E-course, please contact Fluency Matters BEFORE you enter student emails into your E-course.

An individual subscription gives a user access to the same 3 components, but the Class Subscription includes additional features, including the ability to upload and manage students, monitor students progress, and get grade reports for the students on your course.

6-month subscription – $6.00

5-30 students: $4.75 per student

31-60 students: $4.50 per student

61-90 students: $4.25 per student

91-140 students: $4.00 per student

141+ students: $3.50 per student

-150 students: $3.50 per student

Please view the video on How to Purchase an E-Course.

Log in to FluencyMatters.com. Go to the Fluency Matters store and select the E-Course title you want.

To purchase an individual subscription, simply add one e-Course to your cart.

To purchase a class or group subscription, select ‘Group’ rather than “Individual” and enter the number of students you would like to add to your subscription.

Complete the purchase by providing payment. A confirmation window should appear confirming the purchase. Once your payment is processed, you will be able to access the E-course from your profile.

Note: You must log in BEFORE you purchase in order to have access your E-course.

What if I want to purchase an E-course with a Purchase Order?

When you purchase an E-course with a PO, you will not be able to access your E-course until your PO has been processed. Once we verify the PO and process the order, you will be able to access your Ecourse(s) through your PROFILE.

How do I upload a Class List?

Go to your profile and click on the E-course subscription for which you need to upload a class. Three tabs will appear: Invited Students; Add Email; Import Email. Use the “Add Email” tab to add email addresses for individual students. Use the “Import Email” tab to upload a CSV file, which is created from Excel.

How do I create a CSV file for my class list?

Open Excel and create a new spreadsheet. In the top left cell, write “email”; second column heading: “name”; third column heading “last_name”. Fill in the applicable student information under each heading.  (email | name | last_name)

Save the Excel files as a CSV file. (Select SAVE AS from the File menu.) Click submit, and the list of students will appear under the “Invited Students” tab.

Can I add more students to a subscription once it is purchased?

Yes. Go to your profile and click on the tab “Purchased Courses and Books.” Under the applicable book, go to the link that says “Purchase more students.”

Can I swap students or class lists?

No, the original class list you assign to an E-course cannot be deleted and replaced with another. However, you CAN delete students who never joined the class and/or add more names to the list, as long as you purchased an adequate number of subscriptions.

All Spanish titles are available, with the exception of the new books for which we are currently creating ancillary materials/activities. There are a handful of French titles are currently being added and other languages will also be added soon.

Available E-Course Readers

Before you begin reading, open the glossary using a RIGHT CLICK to open it. This will open the glossary in a new tab, giving you instant access by simply toggling between the flipbook tab and the glossary tab.

NO PROBLEM! WE HAVE  A WORK-AROUND.

To set up a group account without a valid email address, a fake address must be invented for students. The teacher or Fluency Matters can assign a fake email address to each student. (example: John Doe – JohnD@FakeMail.FM) Our e-course specialist will then manually assign a password to each student and then provide the teacher with a spreadsheet containing the user information. Students will then be able to log into the site using their fake email and their assigned password.

CAVEAT: If your students do not have a valid email address, they obviously will not be able to receive email or any notifications from Fluency Matters. That means they will not be able to use the “Forgot my password” function at Fluency Matters. It they keep the assigned password, this should not be an issue.

NOTE: There is a $12.50 service fee for every increment of fifty students for which Fluency Matters sets up an account with fake email and password. 

Please follow this link if your students do not have an e-mail/your school does not allow students to have an e-mail AND/OR you would like all the guesswork taken out of set-up! ——

• E-course Service Fee •