e-course-faq-page

To view student grades visit your profile page by clicking the “Profile” link at the top right corner of the page when you are logged in.  From your profile page follow these steps:

1.  Click on the “View Student Grades” button.
2.  On the Gradebook page select the Group / Course from the first dropdown menu.
3. Select the chapters you would like to view grades for.
4. Select the quizzes you would like to see grades for.
5. Click “Submit” button.

Once your course is loaded you can also click on any students name to see their profile.  Their “report” page will show grades from every e-course they have been in.  Use the dropdown on the top of the page to filter and only see the course that you need.

An E-course contains 3 components and includes access to the online flip book (ebook), the AUDIO book, various pre- and post-reading input-driven activities and quizzes.

The teacher who will be using the E-course must already have an account on our Fluency Matters site. If no account has been set up, please do that first before completing the steps below.

To complete your purchase and set up your course, please visit the FluencyMatters.com website and go to the desired course. Indicate the number of students in each group by indicating that number in the quantity drop-down option. Add that number to your cart. Repeat that process until all of your groups and titles have been added to your cart. Upon check out, select “Pay with PO.” Once we RECEIVE your online purchase, we will confirm your order, and the courses and groups should appear in your profile. If you need assistance setting up your course, please visit our “How-to video tutorials” .

If you need assistance setting up multiple groups within your profile, please email info@fluencymatters.com the name of each group and number (ie: Period 1-Frida Kahlo 25 students, Period 2 -Frida Kahlo 18 students, etc.).

E-course subscriptions are good for one user per subscription – no matter if the user finishes the E-course before the subscription has expired.

If you would like to add new users to the same title for a new semester, please contact info@fluencymatters.com BEFORE you add your new students  so we can re-name groups within your E-course.  For example, if your original E-course was named Frida Kahlo, next semester we would name it ‘Fall ’19 Frida Kahlo’ and add the number of subscriptions you need to the E-course. Of course, you would need to purchase the new subscriptions first. If you have any questions, please contact info@fluencymatters.com.

Once you have purchased a GROUP subscription, you will receive an email confirmation of your purchase in which you will be instructed to log into the site to access your profile.

Go to your profile and look for the Group Registration icon.

Once you add students to your course (See instructions for adding students below.), students will be emailed their log-in credentials.

IMPORTANT: (Re)Setting a password requires a valid email address AND a server that accepts mail from Info@FluencyMatters.com. If your school blocks our email messages, your students will not be able to set up their password. Therefore, your school/district server must whitelist Info@FluencyMatters.com mail!

Once students have set up their password and are able to log into the site, they will find their E-course(s) in their profile.

Premium class (or group) and individual subscriptions run for 5 months. The clock starts ticking toward the 5-month subscription as soon as a teacher enters a student e-mail into his/her e-course (ie: teacher enrolls student on August 1st, then the e-course would expire January 1st).

1. Schools/districts who purchase multiple group subscriptions to use throughout the school year can choose different start dates (ie: fall start dates and spring start dates).
2. A group subscription can be made up of as many “sub-groups” or classes the lead teacher desires. If you are purchasing for a large number of students, please let Fluency Matters know that you will need someone to set up ‘sub-groups’ or classes for you. Each class E-course begins when you enroll (add) students to your E-course.
3. E-course subscriptions will not expire unless a student email address is entered into the E-course. Subscriptions that are unused (not assigned to a student email) will not expire in 5 months and can be carried over to a new E-course within the same school year.
4. Teachers cannot add NEW student emails to a course that has already finished.
5. If you have more questions about how to set up multiple groups for your E-course, please contact Fluency Matters BEFORE you enter student emails into your E-course.

1. Schools/districts who purchase multiple group subscriptions to use throughout the school year can choose different start dates (ie: fall start dates and spring start dates).
2. A group subscription can be made up of as many “sub-groups” or classes the lead teacher desires. If you are purchasing for a large number of students, please let Fluency Matters know that you will need someone to set up ‘sub-groups’ or classes for you. Each class E-course begins when you enroll (add) students to your E-course.
3. E-course subscriptions will not expire unless a student email address is entered into the E-course. Subscriptions that are unused (not assigned to a student email) will not expire in 5 months and can be carried over to a new E-course within the same school year.
4. Teachers cannot add NEW student emails to a course that has already finished.
5. If you have more questions about how to set up multiple groups for your E-course, please contact Fluency Matters BEFORE you enter student emails into your E-course.

An individual subscription gives a user access to the same 3 components, but the Class Subscription includes additional features, including the ability to upload and manage students, monitor students progress, and get grade reports for the students on your course.

6-month subscription – $6.00

5-30 students: $4.75 per student

31-60 students: $4.50 per student

61-90 students: $4.25 per student

91-140 students: $4.00 per student

141+ students: $3.50 per student

-150 students: $3.50 per student

Please view the video on How to Purchase an E-Course.

Log in to FluencyMatters.com. Go to the Fluency Matters store and select the E-Course title you want.

To purchase an individual subscription, simply add one e-Course to your cart.

To purchase a class or group subscription, select ‘Group’ rather than “Individual” and enter the number of students you would like to add to your subscription.

Complete the purchase by providing payment. A confirmation window should appear confirming the purchase. Once your payment is processed, you will be able to access the E-course from your profile.

Note: You must log in BEFORE you purchase in order to have access your E-course.

What if I want to purchase an E-course with a Purchase Order?

When you purchase an E-course with a PO, you will not be able to access your E-course until your PO has been processed. Once we verify the PO and process the order, you will be able to access your Ecourse(s) through your PROFILE.

How do I upload a Class List?

Go to your profile and click on the E-course subscription for which you need to upload a class. Three tabs will appear: Invited Students; Add Email; Import Email. Use the “Add Email” tab to add email addresses for individual students. Use the “Import Email” tab to upload a CSV file, which is created from Excel.

How do I create a CSV file for my class list?

Open Excel and create a new spreadsheet. In the top left cell, write “email”; second column heading: “name”; third column heading “last_name”. Fill in the applicable student information under each heading.  (email | name | last_name)

Save the Excel files as a CSV file. (Select SAVE AS from the File menu.) Click submit, and the list of students will appear under the “Invited Students” tab.

Can I add more students to a subscription once it is purchased?

Yes. Go to your profile and click on the tab “Purchased Courses and Books.” Under the applicable book, go to the link that says “Purchase more students.”

Can I swap students or class lists?

No, the original class list you assign to an E-course cannot be deleted and replaced with another. However, you CAN delete students who never joined the class and/or add more names to the list, as long as you purchased an adequate number of subscriptions.

All Spanish titles are available, with the exception of the new books for which we are currently creating ancillary materials/activities. There are a handful of French titles are currently being added and other languages will also be added soon.

Available E-Course Readers

Before you begin reading, open the glossary using a RIGHT CLICK to open it. This will open the glossary in a new tab, giving you instant access by simply toggling between the flipbook tab and the glossary tab.

NO PROBLEM! WE HAVE  A WORK-AROUND.

To set up a group account without a valid email address, a fake address must be invented for students. The teacher or Fluency Matters can assign a fake email address to each student. (example: John Doe – JohnD@FakeMail.FM) Our e-course specialist will then manually assign a password to each student and then provide the teacher with a spreadsheet containing the user information. Students will then be able to log into the site using their fake email and their assigned password.

CAVEAT: If your students do not have a valid email address, they obviously will not be able to receive email or any notifications from Fluency Matters. That means they will not be able to use the “Forgot my password” function at Fluency Matters. It they keep the assigned password, this should not be an issue.

NOTE: There is a $12.50 service fee for every increment of fifty students for which Fluency Matters sets up an account with fake email and password. 

Please follow this link if your students do not have an e-mail/your school does not allow students to have an e-mail AND/OR you would like all the guesswork taken out of set-up! ——

• E-course Service Fee •