Subscriptions last 365 days and start immediately upon purchase.
There are no refunds on unused e-courses.
E-Courses cannot be paused, banked or carried over beyond the 12-month subscription period.
Subscriptions are based on a per-student basis and are not transferable to other students. Only one student may use a ‘seat’ within a group subscription. Click here for a link on how to purchase E-courses, while simultaneously creating class groups.
If students are enrolled with a school email address, the subscriber’s IT dept. will need to whitelist Fluency Matters’s IP / domain. (Email E-Learning@FluencyMatters.com for IP/domain information.) If students are enrolled without an email address, the subscriber (group leader) will be responsible for managing students’ log-in information.
If the subscriber (group leader) allows the system to auto-generate a fake email, user log-in (user name) and/or a password for students, subscribing teacher must download the User Data Report immediately after student upload. Teacher is responsible for providing log-in information to students.