- Unless otherwise stated, subscriptions last 365 days and start immediately upon purchase.
- There are no refunds on unused e-courses.
- E-Courses cannot be paused, banked or carried over beyond their respective/stipulated subscription period.
- Subscriptions are based on a per-student basis and are not transferable to other students. Only one student may use a ‘seat’ within a group subscription. Click here for a link on how to purchase E-courses, while simultaneously creating class groups.
- Subscriptions are not transferable from teacher to teacher or school to school. Once students have been enrolled, teachers may only transfer unused seats/subscriptions within their own Fluency Matters groups. Except in the case of district-wide adoption and purchase, teachers may not transfer unused seats/subscriptions to other teachers from within or outside their district.
- If students are enrolled with a school email address, the subscriber’s IT dept. will need to whitelist Fluency Matters’s IP / domain. (Email E-Learning@FluencyMatters.com for IP/domain information.) If students are enrolled without an email address, the subscriber (group leader) will be responsible for managing students’ log-in information.
- If the subscriber (group leader) allows the system to auto-generate a fake email, user log-in (user name) and/or a password for students, subscribing teacher must download the User Data Report immediately after student upload. Teacher is responsible for providing log-in information to students.
- I have read and agree to FluencyMatters.com Privacy Statement.