Summary

Fluency Matters takes your online privacy seriously. You may visit this site anonymously as often as you like without providing any personally identifying information (such as your name, address or e-mail address). We do not collect personally identifying information from you except when you specifically provide it, and we protect the information we receive.  We never share your e-mail address with third parties.

The Information You Provide

As you explore our website, you will come across places in which we ask you to provide us voluntarily with information about yourself.  If you choose to purchase an item through our direct sales service, we will need to collect additional information for billing and shipping, such as your full name, home address and credit card information.  These activities are purely voluntary; if you do not wish to reveal your name, e-mail address or other information, you are free simply to ignore these offerings. If you decide to participate, we will not use your name or e-mail address for any purpose other than as stated, and will not sell or rent your name or address to third parties not affiliated with Fluency Matters. If you purchase an item from our website we may share your credit card information with an independent third party service whose function is to verify the information you provide, and we will store and make available information about recent purchases made through our website using your password.

Removing Your E-mail Address

If you have previously provided us with your e-mail address and later decide that you do not want us to have it, please follow the instructions to unsubscribe contained at the end of your e-mail message from us. We will try to accommodate your request, but cannot promise that it will happen immediately.

Cookies

Cookies are electronic tags that most major websites place on your computer in the process of sending your computer a file, such as a Web page. We use them in a limited fashion as well. In essence, a cookie is a unique bit of computer code that is placed on your computer the first time you visit our site. It tells us simply when a computer that has previously visited our site returns, and it identifies your computer’s browser and operating system to help us make the best connection. We also use cookies to keep track of your subscriptions to various Fluency Matters lists. In no event does the cookie we place on your computer tell us anything about your visits to other websites or your use of the Internet in any other way.

If you would prefer not to receive any cookies, most browsers can be set to refuse cookies or to alert you when one is being sent. It is possible, however, that some portions of this site may not function properly if the cookies are disabled.

Links to Other Sites

Our site contains links to other sites that are not under our control, even though they may use the Fluency Matters name or logo on their site through an agreement with us. Such other sites do not necessarily follow our privacy policies, and may place their own cookies on your computer. This practice is standard on the Web, and we do not control cookies placed on your computer by third parties whose advertising or links appear on our site.

Security of Private Information

We would like to be able to tell you that the information you provide us is absolutely safe. Unfortunately, several well-publicized instances of computer security breaches make it impossible for anyone to be so confident. The most we can tell you is that we take reasonable steps to protect the information you provide us from theft, alteration or unauthorized inspection. In addition, in rare instances, we will disclose private information to necessary parties to protect our site or other visitors, or to enforce compliance with our Terms of Use.

Kids

We do not collect personal information from children unless they are enrolled in an e-course. In that case, we collect only the information that is necessary for them to be enrolled in the course. We do not purposely share, sell, or make available student information to third parties. We cannot however, control what teachers do with their student information and are not liable for teachers who share email addresses and other student information.

Parents and Guardians

We encourage you to get involved with your children’s online usage and to be aware of the activities in which they are participating. We also ask you to check back here regularly to see what our latest policies are, particularly those relating to children.

You should be aware that if your children voluntarily disclose their names, e-mail addresses or other information on bulletin boards or chat areas of other Web sites, such disclosures may result in unsolicited messages from other parties. We suggest that you discourage your child from providing such information on this site or elsewhere unless you are confident that the information will not be misused.

If you have any concerns regarding privacy issues, please contact us at the above e-mail address, and browse away!