Wayside Publishing accepts returns of print titles in new, unmarked, and salable condition. Returns must be accompanied by a copy of the invoice showing the purchaser’s information and listing Wayside Publishing as the seller. Return authorization is not required prior to shipping.
To receive a refund to your original payment method without a restocking fee, you must ship your return to the address below within 30 days of the invoice date. Original and return shipping costs are the responsibility of the purchaser.
For returns shipped after 30 days up until six months after the invoice date, a 10% restocking fee will be applied, and your refund will be credited to your Wayside account—not to the original purchase method. Original and return shipping costs are the responsibility of the purchaser.
To receive a refund on a digital-only product, you must return the product un-activated within 30 days of the invoice date. Digital-only products are not eligible to return after 30 days from invoice date.
If you believe you have received a defective, damaged, or incorrect product, please call customer support at (888) 302-2519. These products should be returned immediately. The purchaser has 30 days from date of receipt to make a claim on items received in damaged condition.
Send returns to the following address by a traceable delivery service:
2 Stonewood Drive
Freeport, ME 04032
For return information for distributors, please call customer support at (888) 302-2519.