Returns after 30 days subject to min. 25% restocking fee; no credit or refunds on damaged materials. Please package materials carefully, no credit will be given on any returned materials that are damaged when received. Returns over $500 need prior authorization. No returns accepted after 45 days. NO RETURNS ON CD’s, DVD’s, Novels or reproducible materials. NO REFUNDS ON DOWNLOADS OR SHIPPING CHARGES. Any returns shipped to PO Box will be refused. All returns must be shipped via UPS to: 540 Jensen Drive, Medford, WI 54451.